We’re here
Support
Sila is quiet by design, but if something isn’t working — or you just have a question — we’d genuinely like to hear from you. Most things are answered below; for anything else, reach out and a real person will reply.
Email us
The fastest way to reach a person. We aim to reply within 2 business days.
support@silanotes.app [confirm]Common questions
Reminders, purchases, backup, sync, and deleting your data — answered in the help topics below.
Jump to help topicsPrivacy & data
How your information is handled, and how to export or delete everything.
Read the Privacy PolicyWriting to us? To help us help you quickly, please include: your device and iOS version, the version of Sila (Settings ▸ About), whether you’re signed in, and a short description of what happened versus what you expected. Screenshots are welcome.
Help topics
Quick answers
Still stuck?
Send us a note — a real person reads every message, and we’ll do our best to make it right.
support@silanotes.app [confirm address]